Okechukwu Solomon January 12, 2018 Technology
In this article, i will show you how to clear this E16 error on DStv when you have an active subscription running so that you can enjoy your DSTV entertainment experience. The E16 error is a programmed error that comes up on your TV screen once your DSTV subscription is expired.
Whenever this E16 error is showing up on your TV screen, it isn’t a problem unless it shows up when you have an active subscription running.
How to clear e16 error on DSTV
- Visit the DSTV Self Service Portal on your internet enabled device.1
- Now input your DStv smart card number.
- You will see different types of errors that you can clear using this self service portal.
- Choose the E16. The portal will attempt to verify that you’re human hence you’re expected to enter the captcha code. Once you’ve done that, you can click on “Clear error”
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