UBER Nigeria: Customer Care Number & Email Address | How to Partner With UBER

Okechukwu Solomon March 25, 2018

Uber has become a popular option when trying to move from one place to another. In the past, all we knew were the yellow taxis or cab but in the last few years Uber seems to have taken over to become the default choice with many.


Uber was originally founded in 2009 however the mobile service and app didn’t launch in 2011. The company doesn’t own any taxis but simply connects you to a reliable ride within minutes. With the Uber app, you can get your driver to your location with just one tap and you can pay with either cash or card.

Initially, Uber started in a few metropolitan areas and they used specific black cars to provide their service. However, UBER is a transportation network company headquartered in San Francisco, California, with operations in 633 cities worldwide with Lagos being one of them. Its platforms can be accessed via its websites and mobile apps.

One of the most exciting things about Uber is that anyone can partner with them whether you’re male or female as long as you have the car that fits their specs. This is quite interesting because in a matter of minutes, you can start earning money via Uber by offering rides.

If you’re interested in joining the Uber team and becoming a partner, you will need the contact details of the company which we have provided in this post.

First, you can either visit the Uber website and register. Or you can contact the company at their head office located at the iLx Centre (Venia), Plot 8, 2nd Floor, Providence Street (Samsung Building), Lekki Phase 1.

Corporate Office is located at: No 2, Turnbull Road, Ikoyi

As an Uber partner, you may need to resolve certain issues from time to time and this could mean you having to visit the Uber office. In this case, you can either send an email to [email protected] or you can book an appointment online, then you can go to the Lagos office to resolve your complaints.

How To Become Uber Nigeria Partner

However, before you commence the process of registering as a partner, you have to be sure that your vehicles meet the following requirements: If you’re providing the UberX and UberBlack service, your vehicle must be sedan

  1. Your vehicles must be 2009 or newer
  2. Your mileage shouldn’t exceed 100000 km when being put on the Uber system
  3. Your vehicle should have a working radio and an air conditioner
  4. No full size vans are allowed (15 passengers)
  5. Only one driver is allowed per Uber account
  6. No salvage vehicles are acceptable
  7. Your vehicle must have seat belt for all passengers including the driver
  8. Your vehicle will remain on the Uber system except riders complain
  9. You must have a valid driver’s licence
  10. All drivers will go through a thorough background check initiated by Uber.

Uber Nigeria Contact Number:

If you are having issues with a trip, use the Uber app or visit help.uber.com. Log-in and get all details of your Uber trips. Use the Uber contact number for emergency calls only.

You can call 800-353-8237 or (800) 353-UBER, but don't get disappointed if you get a long answering machine message about Uber's services.Other general questions can be found on help.uber.com, by using the search bar.

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